Mar 17, 2026
Gene Seroka [00:00:00]:
We also have an MOU, a Memorandum of Understanding, which is an
agreement to work together between the California Community
Colleges and the Port of Los Angeles to help build curriculum, to
help guide education for certification and training. Those who can
build syllabus and classwork as a profession can bring that here to
the port so we can work on these various training modules and
career progressions for our workforce.
Dr. Salvatrice Cummo [00:00:31]:
Hi, I'm Salvatrice Cummo, Vice President of Economic and Workforce
Development at Pasadena City College and host of this podcast. And
we are starting the conversation about the future of work. We'll
explore topics like how education can partner with industry, how to
be more equitable, and how to attain one of our highest goals: more
internships and PCC students in the workforce. We at Pasadena City
College want to lead the charge in closing the gap between what our
students are learning and what the demands of the workforce will be
once they they enter. This is a conversation that impacts all of
us— you, the employers, the policymakers, the educational
institutions, and the community as a whole. This is The Future of
Work.
Dr. Salvatrice Cummo [00:01:17]:
Hi, welcome back to The Future of Work podcast. I am your host, Dr.
Salvatrice Cummo. Today I am joined by Gene Seroka, Executive
Director of the Port of Los Angeles. As chief of America's top
port, Gene is responsible for managing a $2.6 billion budget,
advancing major capital projects, growing trade volume, and
promoting innovative sustainable practices that strengthen the
region's economy. Under his direction, the Port has taken a
leadership role in adopting cutting-edge technologies to improve
cargo flow at the San Pedro Bay Port Complex and throughout the
supply chain. Gene has been named one of the most influential
people in Los Angeles by the Los Angeles Business Journal and
featured on the LA 500 list each year since it was created in 2016.
In our conversation today, we'll talk about the rapid changes
occurring in trade policy, tariffs, and technology, and how
developing communication across the industry is key, along with
developing new workforce training programs to ensure the industry
can stay competitive, innovative, and navigate important
initiatives like zero emissions.
Dr. Salvatrice Cummo [00:02:30]:
Gene, it's a pleasure to have you here today.
Gene Seroka [00:02:33]:
Thank you, Dr. Cummo. Great to see you.
Dr. Salvatrice Cummo [00:02:35]:
Great to see you too. One of my favorite questions to ask in the
upfront of these conversations is what led you here. And what I've
learned earlier in your career is that it's taken you all over the
globe. You've had a huge mark on goods movement sector and in the
industry, but you started off in marketing and sales. Tell us a
little bit more about that and kind of what led you to lean into
this industry and the leader that makes you today?
Gene Seroka [00:03:00]:
It was kind of a winding road. I received my MBA from the
University of New Orleans just after a stock market crash when oil
was at $9 a barrel. And the economy in New Orleans was built around
the energy sector, tourism, and banking to support those first two.
Yet no one was hiring. I wound up getting with a boutique personnel
firm who had a relationship with American President Lines. I then
further interviewed with the company because my dad worked for
American Airlines and I could fly for free to get to these
interviews. While in the air, I thought to myself, what kind of
company is going to ask me to, you know, fly for free just so I can
get an interview? But it turned out to be a 26-year career,
including 11 years in Asia and the Middle East, and prepared me to
earn the job here at the Port of Los Angeles 12 years ago. So it
was through a lot of, a lot of phone calls phone calls, letter
writing, and just meeting some people with decent connections that
I was able to enter into this shipping and supply chain
industry.
Dr. Salvatrice Cummo [00:04:05]:
Thank you. Was there anything that stood out early on in your
career that you felt was a key element to, to securing your, your
role in leadership now?
Gene Seroka [00:04:15]:
Hard work and trying to find mentors who shared the same beliefs
and values I had. When I started, even with an advanced degree, at
a good company, I was picking up dry cleaning, getting sales reps'
cars washed, running errands, doing rate requests, a lot of
clerical work. And I worked hard, but I also paid attention. What
made the company tick? What made people pursue careers like they
did? And I spent a lot of time trying to think of next level. What
do you do and how do you prepare yourself for that? And it was just
through that continued ability to make sure that you paired
yourself with folks who had been down a path before, and those that
were willing to help folks a little bit less tenured like me.
Dr. Salvatrice Cummo [00:05:02]:
Excellent, excellent. You know, I've heard you, um, in other
interviews, and as I prepare myself to this next question, I wanted
to set the stage of 2025. 2025 was incredibly turbulent for many
different reasons across the globe. One of the things in, in your
interview is about trade policy changes and tariffs and other
announcements like this. How does this influence strategy and
planning within supply chain management when it comes to navigating
that level of ongoing change? We've certainly have experienced
change in higher education, and we will continue to experience
change as we should. 2025 was, was a tough one for us as well, and
it's going to continue to be, I think, for the next couple of
years. But I'm really curious about, for supply chain, everything
that you've experienced in 2025, how that's influencing strategy
now.
Gene Seroka [00:05:57]:
You can't get too high or too low. You have to keep a steady hand
on the tiller. And although people say expect the unexpected, I
think that was an understatement if we look at year 2025. More than
110 announcements emanating from Washington on trade policy and
tariffs alone. Making it difficult for the most seasoned person in
our industry even to keep pace with all these announcements, some
that were walked back in 2 hours, 2 days, or 2 months. So that was
a real tough part. And I think the industry and its people leaned
on each other just to try to make sense out of it, try to compare
notes, make sure that we weren't the only ones feeling like we were
feeling. And that was part of how we continue to advance.
Gene Seroka [00:06:45]:
The other thing I took away from last year is that as a port, and a
major infrastructure agency, we have to play the long game and we
have to be able to invest in our people, our facilities, and this
port through budget cycles, through economic cycles. And now I
think it's very clear we have to have a mindset of investing beyond
election cycles.
Dr. Salvatrice Cummo [00:07:12]:
And tell me a little bit more about that. Is How does that process
work when we say we need to keep a steady pace and invest in those
areas that you mentioned now? What does that look like? Those who
are not familiar with operations within supply chain
management?
Gene Seroka [00:07:31]:
Sure. Well, I'll give you one example. In the month of April, the
administration in Washington announced sweeping tariffs across 110
different countries. That to the casual observer would be really
impactful— tariffs of 100% or more. And at that time, we started to
see many U.S. importers cancel their shipments because, again, they
weren't going to pay those kind of taxes and at the same time
didn't know when the next announcement was going to come out to
have a changing policy. So at that moment in time, even though it
was dire, The stock market dropped almost 1,000 points. People in
our industry got really nervous.
Gene Seroka [00:08:14]:
I couldn't make a decision on how many people we were going to
hire, not hire, or even look towards for future employment at that
snapshot in time. And that's why keeping a steady hand and playing
a little bit longer game, knowing that the U.S. economy at $30
trillion is going to move in a good direction over a longer period
of time, I didn't need to make any snap reactions. But that took
quite a bit of patience from myself and others around me. And I
think we were super proud that we demonstrated that level of
patience because it was such an unusual time. But realistically
speaking, there were going to be ups and downs, and you have to be
able to weather the storm. These were more stormy days than
probably we had seen in some time.
Dr. Salvatrice Cummo [00:09:04]:
Now talk a little bit about the Port Optimizer. You oversaw the
launch of this digital information portal. And from what I
understand, it's so that the ports around the world can share
critical supply chain, you know, data and analytics. How has that
played a role in planning strategies, etc., for 2026? And what you
just shared now in the decision-making processes and, and playing
the long game.
Gene Seroka [00:09:32]:
No, there's a few things here, Dr. Cummo. I think number one, on
the investment side, you got to keep investing. Two, as you just
mentioned, play the long game. And thirdly, for most of your
listeners out there, they've used a ride-sharing service, they've
taken a train or a bus, they've gone to the airport— one of the
three, or maybe all the three. And from those different
transportation methods, you could kind of see when you have to
leave, when you're going to get there, how quick it's going to be,
or if there's traffic or something that slows it down. The port
business never had that before. This year we're, we're
commemorating the 10th year of the Port Optimizer, which was an
effort to just get all this disparate data together under one pane
of glass and show importers, exporters, transportation companies
alike what was coming our way.
Gene Seroka [00:10:24]:
How to get ready and what to do if something was a little off
schedule. And to me, that's been the most important thing. It was
meant to be a conversation starter around developing efficiencies,
being able to handle more business with confidence, and most
importantly, create more jobs. For every 4 containers we bring
through this port, it creates 1 job. The more containers mean more
employment opportunities for people who want to work here in and
around the port complex. It really is very powerful when we boil it
down to that one important fact.
Dr. Salvatrice Cummo [00:10:56]:
To me, when I hear that, I hear more containers, more employment.
And also, how does technology play a role in that? I mean, we've—
you've just mentioned that the, the industry has never really kind
of felt this rapid change before until maybe about— would you say a
decade, about a decade? It's kind of the last decade has felt a
little bit stronger than usual. And so I'm kind of curious. Yes,
the Port Optimizer technology tool, but technology is emerging at a
rate that we cannot keep up with. So I'd like to kind of spend some
time, if you can share a little bit about the work you're doing in
partnership with the Port of Long Beach and the California State
Workforce Board to build the nation's first goods movement training
campus. What is that? Tell us more.
Gene Seroka [00:11:44]:
Right. So there's probably 3 pieces of technology and I'll loop
back around on this. One is information technology. The second is
cleaner energy technology. And then thirdly, robotics or
automation. And in part, all 3 played a role in us coming up with
this idea of building a goods movement training campus. There is
not a training facility in the United States today that's geared
specifically to ports or supply chain.. And while we've seen really
great examples of this in Antwerp, Belgium, Vancouver, British
Columbia to our north, nothing been done here in the United
States.
Gene Seroka [00:12:22]:
So we work very closely with California Governor Gavin Newsom, his
administration, the legislation here in California to see what we
could put together that would get us started. So we've donated 20
acres of land. We received from the California legislature $110
million of a $150 million project to get it off the ground. We've
partnered with private sector interests who do business around the
ports, including the Pacific Maritime Association, the employers
group that works directly with our dockworkers union, the
International Longshore and Warehouse Union, across 29 ports on the
West Coast and here in Southern California's twin ports. And the
idea then was really twofold. And I keep talking in numbers because
that's kind of how people remember things. Three big technology
areas. One training campus and two focal points, or two customers,
as we would like to say.
Gene Seroka [00:13:19]:
One is the ILW dock worker that needs to be upskilled or reskilled
to work in those three new areas of technology. And they may be
somebody a little bit younger that's got some runway, and maybe
because of gaming or education or pure tech savvy growing up in the
2000s and 2010s, These folks have a little bit more perceptivity
around how to work computer systems and coding, etc. But let's get
them into a port environment. The second is maybe that somebody my
vintage that for the balance of their career need to be competitive
and go up against others for good jobs. That training and
reskilling, upskilling as we call it, can help that segment of our
workforce as well.. And quite honestly, there are folks my age that
are plain scared of this new technology because they don't know how
to go out and harness it. This training campus can be a part of
that. There'll also be a career center or a storefront where folks
that don't really know how to get into the port business can go and
talk with a counselor and get advice on what's possible.
Gene Seroka [00:14:29]:
If you're just coming out of high school, if you're in community
college, going for a 4-year degree, or you want to change what
you're doing as a profession, you could talk to experts and see how
maybe you could enter this workforce. We also have an MOU, a
Memorandum of Understanding, kind of government speak, which is an
agreement to work together between the California Community
Colleges and the Port of Los Angeles to help build curriculum to
help guide education for certification and training. Those who can
build syllabus and classwork as a profession can bring that here to
the port so we can work on these various training modules and
career progressions for our workforce. So it's an exciting
objective with a lot of work ahead of us. And as I usually say, I
don't know what I don't know. We've got a premise and a North Star
out there and some really bright minds coming around. But when I
look across this Harbor community, our existing workforce and the
people that might be interested in joining us tomorrow, that keeps
me motivated to the highest level.
Dr. Salvatrice Cummo [00:15:37]:
What I really appreciate about what you just said is— there's a
lot, but one of the two key things that I really appreciate what
you said was the partnership with the community college system,
California community college system, as the number one training
accelerator— I'm going to call it accelerator— training facilities
across California. And the second part that I really appreciated or
appreciate about the training campus is the involvement of the
existing workforce. We as an industry forget sometimes that it's
not just about developing the new talent, but it's also about
infusing the existing talent. And infusing the existing workforce
so that they can upskill, so that they can move and have a
trajectory within their careers and be aware of what is possible in
their existing occupation. And, and, and if with a little bit of
training, I can go in this direction, not even knowing that that
direction even existed. Right. So I, I generally appreciate the
training campus objective. I love all of the components to it.
Dr. Salvatrice Cummo [00:16:47]:
PCC is here for you. Anything you need, you let us know. But let's
lean in a little bit about the community colleges as like the
number one training provider for California. My opinion, it's not
stated anywhere, but that's my opinion. What skills and training
should we as a community college, Pasadena City College, and the
rest of us, the rest of LA 19 here in the LA region, should be
focusing on in order to partner more effectively and support the
education needed in the maritime industry? And/or with the training
campus? What specific skills and training should we be focusing
on?
Gene Seroka [00:17:23]:
Yeah, two different layers. One, I mentioned when it comes to this
training campus, it's about help bridging the gap on technology
with our workforce, current and future. On the technology side,
information technology and how it's shared, what it's used for.
Again, some young people today that I interact with are super
interested in coding. Others are trying to take an institutional
knowledge approach and saying, look, there's a lot of data points
out there for the supply chain, just like there are on other
transportation networks. But I've been around this business for a
while and I know how to read that data. So there's a couple areas
there that I think are super intriguing. Then when it comes to the
green technology, I need to look at a landscape of mechanics who
currently work with a wrench on a fossil fuel or a diesel piece of
equipment and how they may work on a computer for an electrical
vehicle or a hydrogen fuel cell power locomotive, etc.
Gene Seroka [00:18:27]:
So there's going to be a transition in skill sets. It's still the
person that knows how to take apart a machine and put it back
together better than anyone, but with different methodology. And
then thirdly, on the automation side, And robotics, this is
probably the most polarizing conversation in our industry. And the
City of Los Angeles, Port of Los Angeles has one statement:
technology is moving faster than ever before, but we cannot leave
the workforce behind. And in the 12 years that I've been here at
the Port of Los Angeles, longshore jobs are up 21% in the face of
this technological renaissance. So with all of that, How do we use
information better and get people trained up, use that great
knowledge that we already have? How do we work with newer equipment
and those manufacturers to train the trainer, to bring a new level
of knowledge to the people who are going to be managing, operating,
and repairing that equipment? And then when it comes to the
robotics side, how do we keep pulling everybody together to make
sure that more cargo still means more jobs? But maybe the
multiplier is a greater effect using robotics, but not at the— to
the disadvantage of a declining workforce.
Dr. Salvatrice Cummo [00:19:44]:
Absolutely. Well said. Well said. And I'm going to point something
out here and take a moment and pause and point out that I can tell
immediately that you have a very thoughtful and empathetic approach
to your leadership. Just the way you explained the existing
workforce and the new talent. I'm going to ask if you can share why
this approach is important to you. I can tell because of the way
you're responding to my questions, but also I've done some research
on you, Gene. Oh, I'm sure of that.
Dr. Salvatrice Cummo [00:20:15]:
Help myself and the audience really understand your approach to
this empathetic and thoughtful leadership.
Gene Seroka [00:20:20]:
Well, I think number one, it's the way you were raised. Two
parents, close family, making sure that you were brought up and you
shared kindness. Yes. Number 2, it's a long game. Life, business,
family, whatever the case may be. And while you can go into a job
as a big boss with a fancy name title and tell people what to do,
that'll only last so long. I wanted to be in business for a long
time. When I joined the port, I thought I found just utopia, and I
wanted to make sure that I could add value for a long— as long as
the city leaders would would want to keep me.
Gene Seroka [00:20:56]:
And I knew that had to be done through a collaborative leadership
effect. And again, it doesn't take much just to be nice to people,
work together. And we've got an environment now, I think, at this
port which predated me, but maybe I just helped it move along a
little bit in that when things go right, everybody gets credit. And
when they don't necessarily go as planned, there is a clear
understanding of who takes responsibility. And I think that takes a
lot of pressure of other outside forces away from the conversation.
And it allows people to flourish. We try to make sure that our
colleagues are empowered, that they have the ability to make
recommendations. This is never a yes factory.
Gene Seroka [00:21:40]:
You know, we go in a room and we debate. We talk about ways to do
things. I have colleagues here that are less tenured than me that
give me critique on my own performance in certain areas. Which I've
learned a tremendous amount from. And at the same time, if we go
through all of this discussion, we come out with one voice and we
don't look back. And that's been really, really great to be a part
of as well. So I think you get more with honey than you do with
vinegar. And that's the way we're going to keep running this
program because it's shown to be great, greatly successful.
Gene Seroka [00:22:14]:
We've taken an organization that didn't look so good financially
was kind of waning in the market. And we had people that maybe
weren't as excited about coming to the port every day as I thought
they should be. And all three of those areas have shown improvement
over time. There's more to do, but I sure like the trajectory that
we're on.
Dr. Salvatrice Cummo [00:22:32]:
Yes, and certainly about the work of the collective. It is— all of
our work is about the collective. It is certainly not about
oneself. Thank you for sharing that.
Gene Seroka [00:22:42]:
Absolutely.
Dr. Salvatrice Cummo [00:22:42]:
As our listeners, for our listeners, what is one thing that you
would like for them to carry forward about the future of work
specifically within the goods movement sector?
Gene Seroka [00:22:51]:
Yeah, you know, I thought this would be the toughest question to go
back and forth on, but just from my experience, I would say that
the world is really hard out there, no matter which way you slice
it. And I would humbly recommend 3 things. Be visible, right?
Whether it's in the classroom, in the workplace, as you try to
enter into a career, it's really easy for most of us, and even
folks that came from my era, I love texting and email and being
able to message in short video clips. It just gets me to do more. I
mean, when I first started, we didn't even have mobile phones. I
had to pull off the road as a sales rep go to a gas station and
make phone calls from a payphone just to get my messages back at
the office, right? So we're so much more productive today, but that
doesn't mean we should lose the visibility. People still want to
hear from you. They still want to talk to you, and they still want
to know what your ideas and ideals are.
Gene Seroka [00:23:58]:
That's really important, whether it's your boss, your customer,
your peer, your instructor, your professor. Doesn't matter. They
want it. They want to hear from you. Second is you got to be
mobile. And whether it's the mobility aspect of, you know, going to
work in a different town that you're in right now and coming back
home at night for dinner, or maybe it's a different region, a
different state, be mobile. This supply chain has a lot to offer.
It is global by its definition, but it's also got pockets right
here in the Los Angeles area.
Gene Seroka [00:24:31]:
In Southern California, across the great state with so many
different industries and segments. There may be something for
everybody right here in California. And if not, the broader country
can offer that too. So be mobile. And then thirdly, be, be durable.
It's a long road. We've said it now several times. It's a long game
across the board.
Gene Seroka [00:24:53]:
Family, friends, career, education. It's not just a moment.
Microwave society. It really is a long game that's relationship
built. But please remember that when you first get out there and
you start making decisions, people are going to take shots at you.
They're going to second-guess you. They'll have their own critiques
about you, etc. Just have thick skin and keep going.
Gene Seroka [00:25:16]:
Believe in yourself. And with a little bit of that tenacity, thick
skin, and self-confidence, you can achieve anything you want to do.
So those are the 3 things, just simply visibility, mobility, and
durability. And that's a great foundation to begin and then let
your skills rise from there.
Dr. Salvatrice Cummo [00:25:34]:
What a beautiful way to sunset this conversation, Gene. That was,
that was well said and well received. While we think about those
that are listening, thinking about their existing careers, or would
like to learn more about the maritime industry or learn more about
yourself, where is the best place that listeners can connect with
you or follow you on the work that's being done at the Port of
LA?
Gene Seroka [00:25:58]:
We've done so much to enhance our communication and connectivity.
Everything on our social media channels is @PortofLA. On LinkedIn,
it's LinkedIn Port of Los Angeles. If you'd like, you could send me
a message at askjean@portla.org, and we've got a whole team
including myself that looks at that messaging. And then the content
that we put out on those social media channels, whether it be a new
project that we're working on— we're hiring summer interns right
now, so that's of great interest across the community college
system here in the state of California, and those of us in the LA
district as well. And also we do monthly press briefings to the
media and talk a little bit about the supply chain and what's
happening. We usually have a spotlight guest that's very
interesting from our industry as well. So there's a lot of content
out there.
Gene Seroka [00:26:57]:
There's also the social media channels where you can sign up and
get regular updates. And then if, if all else leads to it, send me
a note directly and we'll, we'll get with you. But just proud to
hear that people will have, you know, a, a look at the Port of Los
Angeles after this podcast that could be helpful and maybe a little
different than it was before they listened. Excellent.
Dr. Salvatrice Cummo [00:27:19]:
We'll be sure to enter all of that into the show notes so that our
listeners have direct access to all the things that you've just
shared here today. Gene, thank you so much. It's been such a
pleasure to have a conversation with you. And again, if Pasadena
City College or LA19 can be of service to the Port of Los Angeles,
please do not hesitate.
Gene Seroka [00:27:38]:
We'll be happy, happy and glad to be a partner. We'll definitely
stay in contact, Dr. Kumho. And thank you for the opportunity to
speak to your audience today.
Dr. Salvatrice Cummo [00:27:49]:
You're very welcome. Thank you for listening to the Future of Work
podcast. Make sure you subscribe on your favorite listening
platform so you can easily get new episodes every Tuesday. You can
reach out to us by clicking on the website link link below in the
show notes to collaborate, partner, or just chat about all things
Future of Work. We'd love to connect with you. All of us here at
the Future of Work and Pasadena City College wish you safety and
wellness.